COOKIE POLICY

1. WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer, mobile device, or other internet-connected device by a website or web application when you visit it. Cookies are widely used to make websites and platforms work more efficiently, to enhance user experience, and to provide analytical information to platform operators.

There are different types of cookies based on their duration:

• Session Cookies: Temporary cookies that expire when you close your browser or end your session. They are not stored permanently on your device.
• Persistent Cookies: Cookies that remain on your device for a set period of time (as specified in the cookie) or until you delete them. They help the Platform remember your preferences and settings on return visits.

In addition to cookies, we may also use similar tracking technologies such as web beacons, pixels, local storage objects, and device fingerprinting for analogous purposes.

2. TYPES OF COOKIES WE USE

The following table summarizes the categories of cookies used on the Botrelic Platform:

2.1 Essential Cookies

These cookies are strictly necessary for the Botrelic Platform to function correctly. They enable core features such as user login sessions, account security, form submissions, and navigation. Without these cookies, basic Platform functionality would not be available. Essential cookies do not require your consent as they are operationally required.

2.2 Authentication Cookies

Authentication cookies allow the Platform to identify you as a registered and authorized user when you log into your account. These cookies ensure that your session remains secure and that you are not required to log in again during your visit or within a reasonable inactivity period. They are deleted when you log out or when the session expires.

2.3 Analytics and Performance Cookies

We use analytics cookies to understand how users interact with the Botrelic Platform, including which features are most commonly used, how long users stay on certain pages, and where users may encounter difficulties. This information helps us improve the Platform's functionality and user experience. Analytics data is aggregated and anonymized where possible.

We may use third-party analytics tools including, but not limited to, Google Analytics to collect and process anonymized usage data on our behalf. These providers are bound by their own privacy and data protection obligations.

2.4 Preference Cookies

Preference cookies are used to remember choices you make while using the Platform, such as your preferred language, dashboard layout, notification preferences, and other personalization settings. These cookies enhance your experience by ensuring that the Platform behaves according to your saved preferences on each visit.

3. WHY WE USE COOKIES

Botrelic uses cookies and tracking technologies for the following purposes:

• To maintain and secure your login session throughout your use of the Platform;
• To remember your account settings, preferences, and customizations;
• To measure and analyze how users interact with Platform features, with the aim of improving the product;
• To detect and prevent fraudulent activity and unauthorized access;
• To enable third-party integrations and payment processing functionalities;
• To understand the effectiveness of our communications and marketing campaigns, where applicable;
• To comply with legal and regulatory requirements relating to security and data processing.

4. THIRD-PARTY COOKIES

Certain features and functionalities of the Botrelic Platform are powered by third-party services that may set their own cookies on your device. We do not control the cookies placed by these third parties. Please refer to their respective privacy and cookie policies for more information.

Third-party services that may place cookies include:

• Google Analytics: Used for aggregated usage analytics and performance monitoring. Google Analytics uses cookies such as _ga and _gid to track unique users and sessions. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
• Payment Processors: Services such as Razorpay may set cookies during the payment flow to ensure secure transaction processing and fraud detection.
• Customer Support Tools: If we use a third-party helpdesk or live chat provider, it may set cookies to manage support sessions and conversation history.
• Advertising Networks (if applicable): Where consent has been obtained, advertising partners may use cookies to display relevant advertisements and measure campaign performance.

5. YOUR COOKIE CHOICES AND CONTROLS

5.1 Browser Settings

Most modern web browsers allow you to manage cookie preferences directly through browser settings. You can configure your browser to:

• Block all cookies (note: this may significantly impact Platform functionality);
• Block only third-party cookies;
• Delete existing cookies stored on your device;
• Be notified before a cookie is placed.

Instructions for managing cookies in common browsers are available at:

• Google Chrome: chrome://settings/cookies
• Mozilla Firefox: about:preferences#privacy
• Microsoft Edge: edge://settings/content/cookies
• Apple Safari: Preferences > Privacy

5.2 Opt-Out of Analytics

You may opt out of analytics tracking at any time by contacting us at privacy@botrelic.com or by using the cookie preference controls available within your account settings, where applicable.

6. CONSENT

• 6.1 When you first visit the Botrelic Platform, you may be presented with a cookie consent banner or notice that allows you to accept or decline non-essential cookies.
• 6.2 Essential and authentication cookies do not require your explicit consent as they are technically necessary for the Platform to operate.
• 6.3 For analytics, performance, and marketing cookies, we will request your consent where required by applicable law, including under India's Digital Personal Data Protection Act, 2023 (DPDP Act), and any other applicable data protection regulations.
• 6.4 You may withdraw your consent to non-essential cookies at any time by adjusting your cookie preferences or by contacting us at privacy@botrelic.com.

7. DATA COLLECTED THROUGH COOKIES

The data collected through cookies may include:

• IP address and approximate location;
• Browser type and version;
• Pages visited and actions taken on the Platform;
• Session duration and frequency of visits;
• Referring URLs;
• Device identifiers.

This data is processed in accordance with our Privacy Policy. We do not use cookie data to build individual user profiles for advertising purposes without your explicit consent.

8. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable law. Material changes will be notified to users via a notice on the Platform or by email. We encourage you to review this policy periodically to stay informed about our use of cookies.